/play isn't working

Incident Report for Asphalt

Resolved

All servers have now been added back into the pool, and the audio system is now working properly once again.

Posted Aug 30, 2023 - 19:25 UTC

Monitoring

We have brought up an audio node in each region and have re-enabled the play command, with more being added into the pool over the next hour or so

Posted Aug 30, 2023 - 19:00 UTC

Update

We do not know what the issue is still, but we're working on recycling all of the servers in our audio infrastructure to test a theory.

Posted Aug 30, 2023 - 18:27 UTC

Update

We are continuing to investigate this issue.

Posted Aug 30, 2023 - 17:10 UTC

Investigating

We're aware that the /play command isn't working, we have disabled it whilst we investigate.

Posted Aug 30, 2023 - 08:51 UTC

This incident affected: Production (Asphalt).