Vote rewards not sending

Incident Report for Asphalt

Resolved

This incident has been resolved.

Posted Aug 10, 2023 - 10:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 10, 2023 - 08:41 UTC

Update

We are now deploying a fix which addresses this issue

Posted Aug 10, 2023 - 08:32 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 10, 2023 - 08:23 UTC

Update

We have temporarily paused the webhook service to ensure rewards don't get missed during this time.

Posted Aug 10, 2023 - 08:16 UTC

Investigating

We're currently looking into vote rewards not being sent by Asphalt

Posted Aug 10, 2023 - 08:15 UTC

This incident affected: Production (Asphalt) and Microservices (Webhook Dispatcher).